Your Custom Dakimakura Arrived: What to Check First

Put the order details next to the cover

Start with the basics: the selected size, material, quantity and artwork version. Open the confirmation rather than relying on memory. Use the custom dakimakura listing to identify the product, but compare your delivery with the options you actually ordered.

Lay the cover on a clean surface and look at each side. Check that the intended character and design are present and that text hasn't been reversed unexpectedly. If something looks different, compare it with the exact files you submitted, not a newer version still on your device.

For the distinction between ordering a cover and a complete pillow, see the cover and insert guide.

Look at the construction before fitting it

Check the visible seams and zipper area for obvious damage. Handle the opening gently. If the zipper catches, stop rather than pulling harder or attempting a repair before contacting support.

Don't stretch the empty cover to force a measurement. Record how you measured if size is the concern; a number without a method is hard to compare.

This isn't a technical acceptance standard. No manufacturing tolerance or color-proof specification is being invented here. If you are unsure whether a difference is a problem, describe it and ask.

Send enough information to investigate

A useful first message includes:

• Your order number.
• What you ordered and what appears different.
• One overall photo of the relevant side.
• A close-up of the issue, and packaging photos if it arrived damaged.
• The affected file name where artwork is involved.

DakiCustomize asks customers to report damaged, defective or incorrect items to pawnshopno7@gmail.com within 7 calendar days of delivery, with the order number and clear photos or video. The return and refund policy explains the review and available remedies. Reporting a problem does not by itself confirm a defect or guarantee a particular remedy.

The installation guide covers fitting the insert once the cover has been checked.

Ready to report an issue? Email pawnshopno7@gmail.com with the order number and photos rather than trying to repair the item first.